Important Information About Protecting Your Identity and Accounts

Whether you use the internet to bank online, surf the web, or just check e-mail, it’s important to remember to be careful when giving out your personal and financial information.

At Eagle Bank, we’re committed to keeping your accounts secure. You can help protect your identity and accounts from online fraud by taking a few minutes to learn about internet scams.

Learn About Online Fraud

A popular form of online fraud is “phishing” (sounds like “fishing”). Phishers use fraudulent e-mails or pop-up web sites designed to deceive you into sharing personal or account information.

Look Beyond the Logo

To make these emails or web sites appear real, they often include actual logos and images or legitimate companies. They also convey a sense of urgency, stating that if you fail to update, verify or confirm your personal or account information, access to your accounts will be suspended. It’s important that you look beyond the logo and not give out your information.

Help Protect Your Identity

When you respond to these phishing scams, you jeopardize the security of your accounts and your identity can be stolen. You should never provide your personal or account information to unsolicited e-mails or pop-up web sites.

Eagle Bank's Client Commitment

At Eagle Bank, we’re committed to keeping your accounts safe from unauthorized access and your identity confidential. We use industry-standard technologies on our web site, such as encryption, firewalls, and pass codes to protect your personal and account information. Eagle Bank will never send e-mails asking for personal or account information, such as passwords, Social Security numbers, PINs, credit or check card numbers, or other confidential information.

Five Tips to Protect Yourself

  • Never provide personal or financial information to unsolicited e-mail or pop-up web site requests.
  • Type web addresses into browsers instead of clicking on links in emails.
  • Change your passwords and PINS every 30 to 60 days.
  • Keep anti-virus and anti-spam filtering software on your computers up to date.
  • Monitor your accounts and credit reports. The three major credit bureaus are:

            Equifax 1-800-525-6285 or www.equifax.com

            Experian 1-888-397-3742 or www.experian.com

            TransUnion 1-800-680-7289 or www.transunion.com

How to Report Online Fraud

To report a suspicious e-mail or web page, forward information about the e-mail or web page to onlinebanking@eaglebankandtrust.com.

If you believe you have provided personal or account information in response to a fraudulent e-mail or web site, immediately contact an Eagle Bank representative at 636-461-3500.